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Problem Identification
Hot/Cold Door Handles:
Customer Experience Impact: When door handles become excessively hot in the summer or uncomfortably cold in the winter, it can create a negative first impression for customers. This discomfort can deter customers from entering the store, especially if they associate the inconvenience with neglect or lack of care for customer experience.
Safety Concerns: Extremely hot or cold handles can pose safety risks, especially for children, elderly individuals, or those with certain health conditions. This can lead to potential liability issues for the store if a customer is injured.
Customer Perception: Customers might perceive the store as inattentive to detail or indifferent to their comfort, which can affect brand loyalty and customer retention. Any of the above issues can lead to some negative social media posts or complaints.
Aesthetic Concerns:
Visual Appeal: Traditional methods of mitigating temperature issues, such as wrapping handles with insulation materials, often look unprofessional and detract from the establishments overall appearance. This can impact the store's brand image, as curb appeal is crucial in attracting potential customers.
Branding and Image: A store's entrance is a key component of its image. Unsightly door handle solutions can clash with the store's design and branding efforts, potentially affecting customer perceptions before they even enter the store.
Limited Solutions:
Temporary Fixes: Previous solutions like using electrical tape, shop rags, or makeshift wraps are not only unattractive but also temporary. They can easily be removed, damaged, or become dirty, leading to further maintenance issues.
Lack of Innovation: The absence of innovative and aesthetically pleasing solutions forces facility managers and store owners alike to choose functionality over appearance, which can be detrimental to both the store's image and customer experience.
With that said, Allowing your managers and handymen to do these traditional "Fixes" was and still is a Bad Idea
The Wall of SHAME (examples of some BAD ideas)
Solution Offered: Cool Grips
Our company is proud to introduce Cool Grips, an innovative solution designed by a
facility manager to resolve the issue of hot door handles while enhancing the overall aesthetic and functionality of retail store entrances.
Design and Functionality Seamless Slip-On Cover: Cool Grips are engineered as a seamless slip-on cover for door handles, offering an attractive and secure alternative to traditional methods.
Compatibility: Specifically designed to fit 1-inch tubular style door handles, ensuring a snug and precise fit that blends seamlessly with the door’s design
Installation Process:
Ease of Installation: Installing Cool Grips is a straightforward process. It involves temporarily removing the door handle to fit the cover, which can be done using basic tools like an Allen wrench or a Phillips screwdriver.
Included Accessories: The package includes lubricant/glue to allow you to slide the Cool Grip over the end of the handle and position it , then in a short time, the lubricant dries and becomes a glue that holds the Cool Grip in place to ensure a secure fit, enhancing both the durability and stability of the Cool Grip.
Guidance and Support: To facilitate installation, we provide comprehensive resources, including instructional videos and detailed guides, making it accessible for facility managers and maintenance teams to implement.
Benefits
Aesthetic Appeal: Unlike unsightly makeshift wraps, Cool Grips offer a visually appealing solution that complements the store's design. The sleek and modern appearance of the grips enhances the entrance's overall look, contributing positively to curb appeal.
Enhanced Security: The slip-on design of Cool Grips is inherently more secure than other removable options. Its installation method reduces the risk of theft and ensures that the grips remain firmly in place, instead of being un-snapped or unzipped, providing consistent performance.
Durability and Maintenance: Made from high-quality, durable materials, Cool Grips are built to withstand regular use and environmental factors, minimizing maintenance needs and ensuring long-lasting effectiveness.
By choosing the Cool Grips, businesses can not only solve the problem of uncomfortable door handles but also improve the entrance's appearance and security. This solution reflects our commitment to providing innovative and practical products that enhance customer experience and support the operational needs of retail stores.
REMEMBER:
This Requires the Door Handle to be Momentarily Removed and then Remounted. All you need is an Allen Wrench , Lubricant is included. A Very Easy Installation...Be sure to Check out the Video and Pictures in the How To Section or watch our you-tube videos